Posts Tagged ‘rants’

“Friends,” we have a problem.

Social networking does many things well — it connects folks with similar interests, it give voices to  individuals and groups that may seem on the fringe, it reconnects friends and family members the world over, it provides ample shared sources for niche interests, and it can even help introduce you to new circles of people and interests.  It’s valuable entertainment.

It’s no surprise, then, that businesses have latched on to social media to try and capitalize on those connections.  Facebook, Myspace (do people still use this?), Youtube, Hulu, and Pandora have built in ads that companies can buy.  On a whole, we as consumers have learned to ignore many of those ads because of their placement (though, I would argue that Hulu is the only one doing this effectively, but that’s another post entirely).  We all knew it would happen, and it did.  Hell, even in the games on Facebook companies are advertising — whether it’s to get additional points through surveys, or like FTD, intrusively placing a billboard right in the game of Restaurant City for Valentine’s Day.  I have no problem with these tactics.  They were to be expected.

People and companies with smaller budgets, however, are treading the dangerous knife-edge of successfully using social media to promote a business and successfully using social media to piss off their clientele and potential customer base.  Here are some tips to help you avoid being a Social Media Nuisance:

Don’t:

  • Send out “page suggestion” invites to every single member of your Friend or Contact list on Facebook, Myspace, LinkedIn, etc. multiple times.  If they didn’t add it the first time, chances are it was intentional. Multiple invites makes you look desperate, annoying, and like you don’t know the first thing about actually using social media (and therefore, the customer who does). It also shows that you’re not paying attention to them when they say they aren’t interested, and that’s insulting to another “friend.”
  • Get a Twitter account and use it to only vomit links to your web page, or links mentioning you. Social Media is about genuine interaction, and social media users will recognize you for the Spam that you put out. 
  • Automatically sign someone up for your bulk email newsletter because they gave you a business card! Our in-boxes remain the last bastion of privacy we have, and abusing the trust an individual places in you by giving you their email address erases any potential connection and lands you in the Spam filter.
  • Mass invite your contact lists to functions with no regard for their interest.  This goes for entertainers and charities specifically.  Maybe folks “friended” you because you are from their hometown, or because your cousin’s sister-in-law used to date you.  I get spreading your message, but weekly invites turns you into a nuisance.
  • Mistake numbers for popularity!  Having 9 million fans says nothing except that 9 million people would rather click a “join” button than see that same invite 20 more times. 
  • Assume you can be effective because you signed up for every social media service you could find. What you say matters.  A lot.  How you interact matters.  A lot.  Maintaining a positive reputation matters.  A LOT.

 

DO:

  • Interact with your connections!  Have conversations, answer questions, offer up suggestions on topics NOT ABOUT YOU OR YOUR BUSINESS! We’re more likely to recommend our friends and people with faces rather than a massive faceless corporation. 
  • Provide ways to subscribe to your other feeds, web pages, newsletters voluntarily. Chances are if we like you enough to follow you on Twitter or Facebook, we’ll look for you elsewhere.
  • Ask your followers and fans to suggest your services to the friends they have who might share their interest.  It softens the “hard sell” appearance, and you’re more likely to get genuinely interested followers.
  • Connect with individuals who have a track record of helping businesses work with Social media effectively.  If you need suggestions, I have quite a few.  Do your research.  If someone who wants to sell you their services has only numbers of followers on the brain, chances are you’re being had.
  • RESEARCH! There are some incredibly smart people talking about using Social Media effectively, and there’s no reason for someone using the Internet to market their wares/group to be unfamiliar with successful strategies online. 

I hope this is helpful, and certainly these lists aren’t exhaustive.  If you have suggestions, please let me know.  I’m always up for some good conversation on these topics!

If you have “friends” or “connections” that need an intervention, send them the link to this page.  Together we can help people stop embarrassing themselves and save our blood pressure in the process.

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6
Oct

FTC Fear-mongering

   Posted by: Dawn    in New Media, Social Commentary, rants

It looks like the sky is falling again.

Yesterday the FTC announced that, “beginning on Dec. 1, bloggers who review products must disclose any connection with advertisers, including, in most cases, the receipt of free products and whether or not they were paid in any way by advertisers, as occurs frequently.”  Immediately bloggers, Twitterers, and Message board trolls whipped themselves into a fervor over the regulations announced by the FTC. 

I don’t get it.

Do people not read anymore? Has it really come to a point where people take a headline and run with their anti-whatever mentality without actually reading the issue/article/ruling/judgment for themselves to see if they even disagree?  Just because you may sit on one side of the political pyramid doesn’t mean that you automatically agree or disagree with a statement or ruling based on whether something is said by a governing body or not.  We rail against people who don’t think before they vote, or who don’t bother to get the facts when it comes to an election, so why is it any different when it comes to regulations?  We’ve become a country of knee jerk reactionists who want everything to fall in line with our personal ideologies, and if it doesn’t, regardless of the inherent value of the idea, it’s wrong and bad, and it will cause your children to grow up godless and destitute—or worse yet, as humanitarians or socialists!  FOR SHAME!

I honestly expected more from the Social Media community.  Maybe I was naive.

First, read the damn ruling. 

The first three sections review the commission’s examination of the guides, the comments on proposed revisions by interested representative parties, and then gives a description of each change to proposed guides published in 2008.  The comments (section II) are worth reading.  The revised Guides Concerning the Use of Endorsements and Testimonials in Advertising are section IV.  They start on page 55. READ THEM.

Second, establish whether your argument is based on puffed up political ego for the sake of making a point, or on the actual issue of deceitful practices.  If you just want to grandstand about a political viewpoint, please move along… nothing left for you to see here… If you have a blog, if you’ve ever reviewed something that was sent to you by a company, if you aren’t sure where you stand because you don’t know how it effects you, then please continue reading.

Where do you fall?  Why does it matter?  What is the purpose of your blog?  Is reviewing X Product/s the primary purpose of the blog? Do you consistently receive products (in my case, books) to review?  Is the editorial independence of your blog clear if you are not endorsing a company/product? Are reviews likely to be negative as well as positive?

Are you a blogger who has joined a pay-per-post community?  Are you part of a “group” that is compensated by companies to endorse (speak highly of their product regardless of perceived value/quality) their product?  Do you receive “gifts” because you are part of a blogging network or community in the hopes that you’ll tell your readers how wonderful a product is (i.e. free advertisement and “word of mouth” endorsement based on your perceived trust level with your readers)?  Do you routinely review products from the same company positively in order to continue receiving comp products in exchange for your visible approval of their company/product?  Do your readers know that the car you just got, or the phone you’re raving about was given to you with the understanding that you would tell them how glorious it was whether you felt that way or not?

Like it or not, the FTC is forcing companies and bloggers to be ethical in their interactions with their consumers.  It’s not about censorship or telling bloggers what to say or what not to say.  It’s about fair practice and ethics.  The government isn’t dictating what you can or can’t say on your blog.  Anyone who sees that clearly isn’t reading the document.  It’s about fair business and advertising practice.  It’s about stopping companies and individual bloggers who are profiting off of their readership & consumer base through deceitful means.  If you receive “gifts” or “comps” from companies to review and your review is as likely to be negative as it is positive, and your readership is aware of this, that’s one thing.  If your blog is a personal blog dedicated to the life of your prize beagle, and Alpo begins sending you products for free with the understanding that you will continue receiving these products as long as you speak highly of the company, and you never disclose that relationship or business transaction (and it IS a business transaction) to your audience then you are misleading them.  Would your readers think differently of the value of your opinion on those products if they knew of your arrangement? 

Look, if you want to shill for a company, that’s fine.  If you want to play in the Pay-Per-Post pool, that’s fine too.  But do NOT make waves about being considered a BRAND and then balk when you’re expected to follow the same ethics and standards that businesses are expected to follow.  If you have nothing to hide, then why the big fuss about the disclaimer?  Well… if you receive a car, or a computer, or a trip around the world and then rave about the magnificence of the car, computer, and travel company and you never disclose it as a “gift”…  or as a “business transaction,” well then, it’s not just your audience that you have to worry about, now is it? 

IRS anyone?

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31
Aug

Reset Button, kthxbai

   Posted by: Dawn    in Marvel Comics, My Life, Quickies, rants

 

Today sucks.

 

1.  It’s Monday. After a great weekend (more on that later) coming back to find out my entire month of September is going to be mass chaos isn’t exactly pleasant.

2. My email account was hacked over the weekend and apparently sent out hundreds of emails to names and addresses I’ve never seen before.  They were clearly from a farming/phishing list, and it was pushing some kind of newsletter (at least it wasn’t pr0n, y’all).  I took care of it.  I hope.  I don’t have the patience to deal with migrating everything to another account.

3.  I woke up with a splitting headache in my right eye.  It hurts to think.  It hurts to swallow.  It hurts to turn my head at all.  It hurts to walk.  It even hurts to blink.  I’ve tried stretching out my neck (it’s all due to spasming neck & back muscles… I know this because if you run your hand from my temple along my head to the back of my neck, you can feel the bulging tightness.  That continues down to between my shoulder blades. 

4.  Apparently, Disney is to buy Marvel.  I know that the gut reaction is possibly to gag and flail arms wildly and run around screaming “Fire! Fire!” but it might not be all that bad.  Keep in mind that Disney backs a lot of different production companies that you may have no idea about… they just don’t have the name “Disney” splashed all over it.  Then again, if Disney owning Marvel means they impose “Disney-esque” morality and violence clauses into Marvel Comics, I’ll go just a little off my rocker.  Even worse:

Marvel Divas will now be Marvel Disney-Princesses? (h/t @Macengr)

Though I have to admit… if You stick a little of the Phoenix in Ariel, I might just pay to see that…

 

Here’s to hoping modern medicine and reflexology start kicking in soon…. if so, More later (I have lots of updates, rants, reviews, and news!)

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If you’re anything like me, you are likely a collector of some thing or another.  Anyone who has helped me move can tell you that the two things I collect (almost obsessively, and certainly compulsively) are books and movies.  There’s just something about owning a library that anyone who isn’t a book lover may not understand.  Maybe it’s the smell of a new book or the smell of an antique book–both are specific and unique, and a seasoned bibliophile can tell the general age of a book by this alone. 

I buy some books to complete a collection of a series by a particular author.  I collect other books because they are editions of the same book with different commentaries and appendices.  Some of my books are worn and tattered from use and sharing, and some of those contain notes in the margins from myself and some books have marginalia from others who read the book after I did–a running commentary, if you will, with a “mini-review” on the blank pages containing thoughts, impressions, and opinions regarding the book or subject matter.  I treasure these books above others for the impressions as much as the shared experiences.

Other books I have for my “show” library.  A conversation I once had with a close colleague comes to mind, and for the longest time I argued with him about the purpose of owning a personal library and placing books where people could see them.  He contended that personal libraries are only fractionally about collecting and more about visually demonstrating and expressing the breadth of your intellectual capacity and “polarity” to others without delving into those kinds of (snobby and “boorish”) conversations.  To him, personal libraries were about stereotyping yourself and portraying various aspects of your personality based on what books you chose to display for others to see.  A shelf lined with Existentialist thinkers, 20th century Russian classics, Renaissance Literature, and various collections of “canonical” poetry would (according to him) be owned by someone far different from a person whose shelves were lined with Danielle Steel and “Oprah’s Book Club” covers. 

Not until Amazon crept in to the Kindles of 1984 and Animal Farm owners in the dark of night to snatch back the bought and paid for copies of those e-books without alerting those Kindle owners, did I realize he might be right.  Amazon claimed that those copies of the Orwell books were “boot-legged” and uploaded by a third party application and added to the Kindle Store by a party who did not have the rights to do so.  Perhaps the irony of the deleted books being two of Orwell’s greatest social commentaries about social control, “Big Brother” interfering in independent, unique thoughts, and propaganda monitored by the powers-that-be caused Amazon to pledge to never do that again, or whether they’re just providing an apology to quiet the Kindle users up in arms, at least the issue is being discussed.  (Apparently Orwell wasn’t the only author whose works went missing–Ayn Rand’s trilogy and J.K. Rowling’s Harry Potter books also had been removed in the past few months.) 

Fair enough.  If you don’t own the rights, you don’t get to sell, use, or profit from a work.  I have no problem with that.

I DO have a problem with Amazon sweeping in and deleting something I bought (meaning I handed over cash–be it digitally or with the antiquated paper and metal stuff) without my permission or my knowing why.  Big Brother Amazon just took it upon themselves to remove the product (I.E. the e-books) without first informing the customers of what the issue was or why.  What they did was akin to Louis B. Mayer or George Lucas breaking in to my home in the  middle of the night with a crowbar and taking back a movie I paid for and leaving me a check or some equivalent dollar amount on my nightstand.

Their refund doesn’t make it right.

If you read Amazon’s Kindle terms of service it states that: “Amazon grants you the non-exclusive right to keep a permanent copy of the applicable Digital Content and to view, use, and display such Digital Content an unlimited number of times…”

Non-exclusive.  So you can “buy” all the e-books you want for your new “digital” library to show off on your public page on Amazon, Facebook, Goodreads, LibraryThing, or wherever the new social media equivalent to your personal library collection might be today, but you should also know that Non-Exclusive means that, in essence, you’re merely renting it.  Amazon is selling the illusion of purchasing and owning something. 

When you buy a physical book, you own it.  Period.  When you rent a movie, you don’t own it, you’re paying for the right to watch that movie over and over again for a finite amount of time (assuming you return it without late fees, and you’re not a Netflix subscriber.  Think old school Late Fees here).  So you don’t “own” anything when you rent.  But no other “rental” company gives customers the illusion of ownership.  When you rent a U-hall, you don’t assume you then own the truck until someone comes and takes it away when you aren’t looking.  When you rent ice-skates at the skating rink, you don’t assume you’ve just purchased those skates permanently.  When you buy a movie, audio book, e-book, or CD, customers naturally equate this process to that of their former experience.  They assume they own it and can do with it what they will (within legal standards).  Amazon has just opened the eyes of quite a few people regarding transitioning their personal libraries online and in digital format by erasing these e-books from the readers.  You already can’t sell used books, give away your already read books, or buy used copies of books with the Kindle, and now you can’t technically own the ones you did “buy.”

I considered transitioning some of my library to a digital format seeing as my virtual bookshelves are more visited and more readily accessible online through social media than they are in my home, and I have been talking myself in and out of buying a Kindle since they were launched.  This stunt just guaranteed that I’ll continue collecting traditional (analog) books.  I’d only buy the digital e-book version of a book I don’t care about losing, and only if it’s on sale…. and only if Amazon drops a gift wrapped Kindle in my lap overnight when it sneaks in to my bedroom to steal back my hard copies of Sixty Years Later.

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